Shipping policy

This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from Digiwear.

1. ORDER PROCESSING

All orders are processed after successful payment confirmation. Orders are typically processed within 1–3 business days. Processing times may vary depending on product availability, order volume, or unforeseen circumstances.

Orders are not processed or shipped on weekends or public holidays.

2. SHIPPING TIMELINES

Estimated delivery time depends on your location and the shipping method selected at checkout.

  • Standard Delivery: 5–10 business days
  • Remote or Special Locations: 7–15 business days

Please note that delivery timelines are estimates and not guaranteed.

3. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before completing your purchase. These charges may vary based on location, order value, and promotional offers.

4. ORDER TRACKING

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment status.

5. SHIPPING DELAYS

We are not liable for delays in delivery caused by:

  • Courier or logistics partners
  • Weather conditions
  • Customs clearance
  • Public holidays or peak seasons
  • Any unforeseen circumstances beyond our control

As mentioned in our Terms of Service , all delivery timelines are estimates and may be affected by external factors.

6. FAILED DELIVERY ATTEMPTS

If delivery fails due to incorrect address, unavailability of the recipient, or refusal to accept the order:

  • The order may be returned to us
  • Additional shipping charges may apply for re-delivery

Please ensure your shipping details are accurate while placing the order.

7. RISK OF LOSS

Once the order has been handed over to the shipping carrier, the responsibility and risk of loss pass to the customer. Digiwear is not responsible for lost or stolen packages after dispatch.

8. INTERNATIONAL SHIPPING

International shipping may be available depending on the destination. Customers are responsible for any customs duties, taxes, or import charges applicable in their country.

9. CONTACT US

For any shipping-related queries, you can contact us at:

Email: digiwearservices@atomicmail.io
Company Name: DIGIWEAR SERVICES PRIVATE LIMITED

Address: Floor No.: 7th Floor  
Building No./Flat No.: 5-9-58/1-15 Flat 703 E & F  
Name Of Premises/Building: Babu Khan Estates  
Road/Street: Hyderguda Circle  
Locality/Sub Locality: Basheer Bagh  
City/Town/Village: Hyderabad  
District: Hyderabad  
State: Telangana  
PIN Code: 500001